Repair and installation for saunas and steam room facilities

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>  Terms and Conditions

Terms and Conditions

Upon payment of relevant fee, Leisure Repair will carry out the service at the intervals agreed by both parties.


A Service Agreement covers up to three pieces of equipment. Each extra item is chargeable at £15.00 per item, per visit.


Work to be carried out during the hours of 8:00am and 6:00pm. Any deviation from these times at the behest of the customer will carry an extra charge.


Parts required during a service visit will only be fitted after consultation with the duty manager. Leisure Repair require an order number or similar before parts will be fitted. A written quotation will be supplied, if required, at no extra charge.


All orders for work and goods must be supported with a signed official purchase order.


All orders are placed and accepted by Leisure Repair (the Firm) only under these terms and conditions.


No variation of these terms and conditions is permitted unless expressly accepted by a partner of the firm in writing.


Cancellation of orders must be in writing, at least two working days before the job is due to commence. When an order is placed for work to commence within two days, cancellation must be by 3:30pm on the working day before the job is due to take place. For cancellations after such a time the buyer shall indemnify the Firm against all expenses incurred up to the time of or as a result of such cancellation.


Credit shall only be given when a credit agreement has been made between the firm and the customer. (Terms and conditions available on request).


Parts fitted remain the property of Leisure Repair until full payment has been received.


Return visits to carry out further work resulting from a service are chargeable at our standard hourly rate.


All work carried out by Leisure Repair is Guaranteed for one year.


Leisure Repair cannot take responsibility for problems arising from vandalism, lack of site maintenance or failure to act upon recommendations. Return visits found to be due to any of these reasons will be chargeable at our standard call out rate.


Every effort is made to ensure that the contents of the service visit remains the same, but Leisure Repair reserve the right to change it at any time.


The service visit cannot be substituted for an emergency call out, without prior agreement by Leisure Repair.